Allova · Spa Reception
Most spa calls arrive while the receptionist is checking a guest in, and every missed call is a booking that went to the next spa on the list. Allova answers in one ring, quotes your real menu, and books the appointment while the caller is still on the line.
Spa directors don't hand the phone to software. They listen to it first.
Allova listens to your line and drafts answers. Zero caller impact. You hear what it would have said.
It takes the calls no one answers now: before opening, after closing, during treatment-hour peaks.
Expand the hours once you have reviewed the transcripts. Pull back any hour, any time.
No. It speaks from your published menu and policies. If a detail isn't in its reviewed knowledge, it takes a message instead of improvising.
Allova secures the appointment in your portal; payments and card-on-file follow your existing policy, the same as a guest booking online.
If your spa books through a guest-facing online portal, Allova can work with it. Tell us yours and we confirm before a contract.
Callers' details go where your online bookings already go: your booking system. Transcripts go to your inbox, not ours.
Tell us about your spa in four lines. We answer with a fixed-price proposal: scope, hours covered, booking system integration, rollout plan. No obligation, no obligation to a platform switch.
Within days we can have Allova answering a private number, trained on your actual spa, before you commit to anything.
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