AI reception for hospitality
Allova answers your phone the moment it rings. It knows your real menu, your real prices, your real availability, and books directly into the system you already use. Daytime, after-hours, high season.
One trained voice on your line, doing the repeatable half of a receptionist's day, so your people keep the half that isn't.
Reads live availability from your booking portal and completes the reservation exactly as a guest would online.
Prices, durations, hours, policies, directions. Only what your published menu says. If it isn't sure, it says so.
Waitlists, callbacks, and warm transfers to the right person when a caller needs a human.
The ten-minute window where every table, room and treatment room calls at once. Allova takes them all.
No new software for your team. No migration project. Nothing to rip out.
Your phone line forwards to Allova on the hours you choose. It works through the online booking portal your guests already use.
We build its knowledge from your live menu, prices and policies, reviewed by you before anything goes live.
First week it listens and drafts answers alongside your team. You hear every call. Nothing speaks until you approve it.
Start after-hours, expand to the full day when you have heard it out. Every transcript lands in your inbox.
One offer live today; the same engine extends across your operation.
Treatment bookings, availability, add-ons and spa policy. For day spas, resort and hotel spas.
Room enquiries, rates and reservations for independent hotels and boutique properties.
Reservations, dietary questions and small-event enquiries for restaurants and banquet lines.
The only honest way to evaluate a receptionist is to speak to one. We set up Allova on a private demo number, trained on your actual menu, before you commit to anything.
Request a demo line